CUE Bus Rider Information

General Information for CUE Bus Riders

The City-University-Energysaver (CUE) Bus system is owned and operated by the City of Fairfax in conjunction with George Mason University (GMU), which provides an annual operating subsidy to the City. CUE provides low-cost transit service within the city and to and from the Vienna/Fairfax-GMU Metrorail Station and the GMU Fairfax campus. CUE Buses operate seven days a week according to the published schedule. 

For information call 703-385-7859 (TTY: 711).

Fares

  • Regular fare: $1.80 or $1.60 when using a SmarTrip® card. When paying cash, exact fare is required; drivers do not carry change. Buses accept dollar bills, but do not make change.
  • GMU Fares: All George Mason University students, faculty and staff presenting a proper GMU ID ride free.

  • Reduced Fares:
$1.60 - SmarTrip® card
$.85 - High school students possessing a proper ID (issued by the City or School)
$.85 - Elementary and intermediate students
$.85 - Senior citizens age 60 and older possessing a proper ID (issued by the City or a Metro ID)
$.85 - Persons with disabilities possessing a proper ID (issued by the City or a Metro ID)
Free - Children three years of age and under accompanied by an adult
Free - People with a Metro Access ID card ride

Please note that riders using a SmarTrip® card to pay for their fare will NOT receive additional fare discounts.
  • IDs: Senior citizens and High School students may apply for IDs by downloading an application form below or contacting the Transportation Division at 703-385-7859 (TTY:711).
  • Tickets: Tickets can be purchased at the City of Fairfax City Hall from the Treasurer’s office. They are sold in books of 10 for $18.00, or $8.50 for students, seniors and persons with disabilities; one ticket is valid for a single ride on the CUE Bus. For information on CUE Bus schedules click here, or call 703-385-7859 (TTY: 711) or e-mail Transportation@fairfaxva.gov.
Bicycle Racks

Bicycle racks are located on the front of all CUE Buses. These racks, which hold two bicycles each, are available for use by all CUE Bus riders.

To use the rack, passengers must inform the bus driver when embarking and disembarking the bus -- then follow the driver's instructions on how to use the device safely.

For information call 703-385-7859 (TTY: 711). 

SmarTrip® Cards

Standard SmarTrip® Cards are permanent, plastic rechargeable fare cards embedded with a special computer chip that keeps track of the value of the card. SmarTrip cards may be purchased at the Treasurer's Office in City Hall for $5 (and come pre-loaded with $5-worth of fares). Cards also may be purchased online or at select retail outlets. Please note that the Treasurer's Office does not sell the senior SmarTrip cards. For more information on standard SmarTrip cards visit Washington Metropolitan Area Transit Authority website.

Senior SmarTrip® Cards

The bright yellow Senior SmarTrip® card for citizens age 65 and older enables seniors to get the discounted fare on Metrobus, Metrorail and the CUE Bus. A SmarTrip® card is easy to use and faster than a fare card. Just touch it to the target on a fare gate or fare box. Reduced fare will automatically be deducted. SmarTrip® eliminates the need to carry cash, coins, and transfers. You don't lose the value of a registered SmarTrip® card if the card is lost or damaged.
  • To purchase the card, seniors need to show a valid government issued photo ID with proof of age at Metro connector stores.
  • The card cost $5 and does not come loaded with any fare.
  • The discounted fares are: one-half the fare of any bus fare; one-half of the peak fare on the subway.
  • The Senior SmarTrip® Cards are only sold at the Metro Connector Stores. Click here for a list of the Metro Connector Stores.
Routes and Transfers

Four bus routes operate during weekdays and weekends according to the published schedules.

For Metrobus schedules go to Metro's Time Table, and for Fairfax Connector schedules.

Transfers are available only with a SmarTrip® card, automatically, and may be used to transfer to and from any Green or Gold routes, and any Metrobus, or other regional Bus Systems. However, the transfer must be made within the two-hour limit.

Rail-to-Bus transfers and Bus-to-Rail transfers will also be automatic with a SmarTrip® card. The fare is reduced by 50 cents with a Rail-to-Bus or Bus-to-Rail transfer using SmarTrip®.

Paper transfers are no longer available.

Bus Stops

CUE bus stop signs are posted at convenient locations along all routes. Buses will only stop at designated bus stops . You should plan to be at your stop at least five minutes ahead of the scheduled arrival.

Regional Transit Programs 
  • SmartBenefits® (previously known as Metrochek): 202-962-1326 (TTY: 711)
SmartBenefits® is a convenient Web-based program that lets employees assign the dollar value of employees’ monthly commuting benefit directly to the employees’ SmartTrip cards. This can be done right from your computer using their website. It is for commuters who ride Metrorail, Metrobus, ART, CUE, DASH, Fairfax Connector, Loudoun commuter Bus, PRTC, Ride-On and van pools. For more information on changes to your transit benefits, go to SmartBenefits® or call 202-962-1326 and choose option 3. 
  • Guaranteed Ride Home
Guaranteed Ride Home (otherwise known as GRH) provides commuters who regularly carpool, vanpool, bike, walk, to take transit to work with a reliable ride home when one of life's unexpected emergencies arises. Commuters will be able to use GRH to get home for unexpected personal emergencies and unscheduled overtime up to FOUR times per year. Best of all, the GRH ride home by taxi, rental car, bus or train is FREE. GRH is designed to rescue commuters who are worried about how they'll get home when an emergency arises. Knowing there's a guaranteed ride home allows you to use commuting options like transit and carpools with confidence. For more information visit GRH Program or call 1.800.745.RIDE (7433).
Inclement Weather

CUE Bus provides service during inclement weather – as long as it is safe to do so.

Tips for a Pleasant Trip

Please observe rules prohibiting smoking, playing radios without earphones, eating and drinking. Pets are not allowed on CUE or other regional systems unless they are in pet carriers (and remain in the carrier at all times) or they are assistance animals for persons with disabilities. The CUE Bus system has bike racks on all buses that are available on a first-come, first-serve basis. Some other regional bus systems have bicycle racks on their buses. Drivers may refuse service to passengers who do not observe the rules. We appreciate your cooperation in assuring everyone an enjoyable ride.

Lost and Found

Please call 703-385-7992 (TTY: 711).

Links to other Regional Transportation/ Transit Agencies

To find links to other regional transportation/transit agencies visit http://www.myvirginia.org/cmsportal/

Holiday Service

Holiday
Type of Service
New Year’s Day 
None
Martin Luther King Day
Modified Weekday**
George Washington Day
Modified Weekday**
Memorial Day
Saturday
Independence Day
Special*
Labor Day
Saturday
Columbus Day
Regular
Veterans Day
Modified Weekday**
Thanksgiving Day
None
Day after Thanksgiving
Modified Weekday**
December 24
Normal weekday schedule, except that all CUE services will end at 7:00 PM.
Christmas Day
None

*CUE buses provide extensive special event service within the city during its Independence Day activities; therefore, no regular service is provided July 4.

**Modified weekday service will consist of one bus on each route. Refer to the unshaded portion of the weekday schedule for holidays.

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