CitySeal                    Fairfax Water                      

Since January 3, 2014, Fairfax Water has been the water provider for the City of Fairfax.  This means all water-related activities — including customer service, billing, construction projects and water main breaks — are handled by Fairfax Water. Please contact Fairfax Water at 703-698-5800 (TTY: 711) for all matters regarding water services.

Please Note: Wastewater Services will remain with the City, now under the Department of Public Works. Refer to the Public Works Wastewater Division page for more details. 

Water Main Break?

Water Main Breaks will be repaired by Fairfax Water. If you see evidence of a water main break, please contact Fairfax Water to report the incident and receive assistance.

Visit the Fairfax Water Notifications webpage to report suspected water main breaks, receive real-time updates on repairs, and view the mapped locations of active breaks reported.

PHONE: 703-698-5613
WEB: (NEW!) 

Initiating/Terminating Water and Wastewater Accounts

To initiate or terminate accounts for water or wastewater services, please contact Fairfax Water at 703-698-5800.

Note: Only those persons whose names are registered to an account will have access to it.

For more information, visit Fairfax Water's Customer Service page.

Drinking Water/Water Quality

The City of Fairfax is pleased to provide you with the Annual Drinking Water Quality Report. This report contains information about the drinking water quality provided from the City’s water treatment plant at Goose Creek. This report is required to be presented annually as mandated by the Environmental Protection Agency & the Virginia Department of Health. Any questions or concerns regarding the report please feel free to contact the Public Works Wastewater Division at 703-385-7915

For the water quality report please click the link below.

Water Quality Reports 2012

ATTENTION: As of January 3, 2014, all water and reports on water quality will be provided to the City’s service area by Fairfax Water’s treatment plants.

Water Service Transition — Related Documents:

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