To cancel or reschedule, please email us.
Weather policy: Pavilion rentals are outdoor facilities. Refunds are only granted for severe weather.
Available Options
Reschedule: Notify us at least 24 hours in advance to move your reservation to a later date (subject to availability) at no charge.
Cancel and Refund
- 7+ days before your rental date: Full refund.
- Less than 7 days before your rental date: Refund minus a $25 processing fee.
- Processing time:
- Card payments: 3–5 business days for a refund to your card.
- Cash or check payments: Up to six weeks for a check to be mailed