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Fairfax CUE Bus Precautions for Coronavirus

Post Date:03/18/2020 6:00 PM

March 18, 2020:

Beginning Thursday, March 19, CUE riders may only board and depart buses through the back door; fares will be waived while this is in effect. This will allow CUE to continue providing regular service while minimizing close contact and eliminating farebox interactions. This policy will be effective until further notice. Note that the front door may still be used for disabled passengers who need the bus to be lowered and/or need to utilize the ramp. 

At this time CUE is continuing to provide regularly scheduled service. CUE staff are also continuing to clean buses more frequently including disinfecting handrails and other touchpoints.

Passengers are reminded to follow CDC guidance: stay home if you are sick, and maintain social distancing.

For more information about the City of Fairfax’s ongoing response to COVID-19 and links to more resources:

March 13, 2020:

CUE, along with other regional transportation agencies, is taking steps to monitor and prevent the spread of Coronavirus Disease 2019 (COVID-19). The health and welfare of our passengers, staff, and community is our top priority.

CUE and the City of Fairfax are working closely with the Fairfax County Health Department to monitor the situation and minimize potential impacts on CUE passengers and staff. Currently, the CDC has determined the risk of exposure to the general public is low, but we are taking extra precautions to adhere to a high standard of cleanliness to protect higher risk groups (older adults and people with chronic health conditions).

As of Friday, March 13, CUE continues to operate regular service. Any future service changes related to COVID-19 will be communicated on CUE’s webpage:

To help maintain a safe and healthy environment, CUE has increased cleaning cycles on the buses with a focus on disinfecting the bus interiors and critical touch points such as door handles, handrails, and other surfaces. CUE is also providing disinfectant wipes for passengers.

We also rely on the public to follow best practices recommended by health officials to help reduce the impacts of this disease:

  • IF YOU ARE FEELING UNWELL, DO NOT TAKE PUBLIC TRANSPORTATION. Stay home to limit the potential exposure and spread of illness.
  • Wash your hands thoroughly and often.
  • Use hand sanitizer as available.
  • Cover your cough and sneeze.
  • Review current information provided by the Fairfax County Health Department, Virginia Department of Health, and the Centers for Disease Control and Prevention (CDC).

For more information about the City of Fairfax’s ongoing response to COVID-19 and links to more resources visit the City's website:

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