Many e-scooter companies paused or reduced operations in March due to COVID-19, including those permitted in the City. Some companies are updating their operating practices and guidance to riders and are beginning operations again across the region. For more information about each company’s response to COVID-19, click the links below.
- Bird (currently operating in the City): https://www.bird.co/safety-first/
- Lime (not currently operating in the City): https://www.li.me/second-street/healthy-people-healthy-cities
- Spin (not currently operating in the City): https://www.spin.app/covid19
While operators may increase cleaning practices, users should still take precautions when using shared equipment. The City of Fairfax encourages everyone to continue following best practices and guidelines to protect yourself and others from coronavirus:
- Limit your exposure – stay home when possible and only make essential trips
- Stay home if you are sick or have been in contact with someone who is sick
- Wear a face covering in public and practice social distancing
- Wash your hands thoroughly and often, or use hand sanitizer
- Use disinfectant wipes or wear gloves when using shared equipment such as dockless e-scooters (see an example of sanitation guidelines from Bird)
Also remember to practice traffic safety. The rules of the road and dockless mobility rules continue to apply.
For links to more resources and more information about the City’s response to COVID-19, visit the Coronavirus Disease 2019 Information Center on the City website.
About the Dockless Mobility Pilot Program
The City of Fairfax currently has a dockless mobility pilot program to permit and regulate shared mobility devices (SMDs) including “dockless” or “floating” bikeshare or scootershare. This pilot program began July 8, 2019.
If you have questions or would like to report issues about specific devices or companies, please contact the company directly. Contact information for each company is listed under the "Who are the permitted SMD operators?" tab below.
To contact City Staff with general questions or comments about the City's dockless mobility program, email firstname.lastname@example.org or call 703-293-7150.
Frequently Asked Questions
Check out the Frequently Asked Questions below for more information about the pilot program and about using dockless e-scooters in the City.
The year-long pilot program approved by the City Council will commence July 8, 2019.
Approved Shared Mobility Device (SMD) operators submitted the following documents as a condition to approval:
|Bird (e-scooters):||☎ 866-205-2442||✉ email@example.com||online request form|
|Lime (e-scooters):||☎ 888-546-3345||✉ firstname.lastname@example.org||online request form|
|Spin (e-scooters):||☎ 888-262-5189||✉ email@example.com||online request form|
Operators who deposit devices in Fairfax City without a permit will have their devices confiscated.
Children younger than 14 are required to wear a helmet when operating a bicycle. Children younger than 14 are not allowed to operate e-bikes or e-scooters.
People age 14 and older are not required to wear a helmet when operating a bicycle, e-bike, or e-scooter. However, helmets are encouraged.
|In the Road||YES||YES||YES|
E-scooters are permitted on public rights of way within the City of Fairfax and are required to follow the rules of the road.
E-scooters are also permitted at George Mason University's Fairfax Campus, with certain restrictions about where they may be ridden and parked. Visit Mason's shared mobility program website for more information: https://transportation.gmu.edu/shared-mobility/
Great places to park your dockless e-scooter include:
- Near existing bike racks
- On the edge of a sidewalk or curb (not blocking access for other activities)
The City also recently installed parking decals at preferred parking areas in Old Town and at City Hall. Look for the scooter symbol on the sidewalk for a good place to park!
Please park your dockless bike or e-scooter out of the way of pedestrian and vehicle traffic, and park the device upright by using the kickstand. Refrain from leaning the scooter against buildings or vegetation, or parking on private or federal property where it is not permitted. Make sure you do not block:
- Crosswalks & ramps
- Driveways & garages
- Bike lanes
- Bus stops
- Building entrances
Additional resources are available to learn more about e-scooter safety and etiquette.
- Share VA Roads: Virginia law and safety tips for motorists, bicyclists, and pedestrians. In general, rules for bicycles typically apply to e-scooters.
- Bike Share Parking: Do the Right Thing: Video from Seattle DOT highlighting the importance of proper dockless bike share parking to maintain accessibility. This is a reminder to be aware of the needs of other sidewalk users and also applies to dockless e-scooter parking.
- City of Fairfax Dockless Mobility Pilot Program Introduction: Video providing an introduction to the pilot program and e-scooter safety tips (June 2019).
Businesses owners and property managers may establish parking areas for dockless devices. They also may restrict the interior of their buildings and garages from dockless bike or e-scooter parking and ask tenants to refrain from ending trips within the building. Private property owners and managers who find dockless devices on their property may move the devices to public areas, or call the rental company for removal.
As a condition of operating in the City of Fairfax, SMD operators are required to provide accessible Application Programming Interfaces (APIs). APIs provide information to the public about what kind of devices are in the City of Fairfax and where they are located.
The APIs are available to the public in the links listed below: