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Dockless Mobility

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COVID-19 Updates

Many e-scooter companies paused or reduced operations in March due to COVID-19, including those permitted in the City. Some companies are updating their operating practices and guidance to riders and are beginning operations again across the region. For more information about each company’s response to COVID-19, click the links below.

While operators may increase cleaning practices, users should still take precautions when using shared equipment. The City of Fairfax encourages everyone to continue following best practices and guidelines to protect yourself and others from coronavirus:

  • Limit your exposure – stay home when possible and only make essential trips
  • Stay home if you are sick or have been in contact with someone who is sick
  • Wear a face covering in public and practice social distancing
  • Wash your hands thoroughly and often, or use hand sanitizer
  • Use disinfectant wipes or wear gloves when using shared equipment such as dockless e-scooters (see an example of sanitation guidelines from Bird)

Also remember to practice traffic safety. The rules of the road and dockless mobility rules continue to apply.

For links to more resources and more information about the City’s response to COVID-19, visit the Coronavirus Disease 2019 Information Center on the City website.

About the Dockless Mobility Pilot Program

The City of Fairfax currently has a dockless mobility pilot program to permit and regulate shared mobility devices (SMDs) including “dockless” or “floating” bikeshare or scootershare. This pilot program began July 8, 2019.

If you have questions or would like to report issues about specific devices or companies, please contact the company directly. Contact information for each company is listed under the "Who are the permitted SMD operators?" tab below.

To contact City Staff with general questions or comments about the City's dockless mobility program, email dockless@fairfaxva.gov or call 703-293-7150.  

Frequently Asked Questions

Check out the Frequently Asked Questions below for more information about the pilot program and about using dockless e-scooters in the City.

Who are the permitted SMD Operators?
Who may operate a dockless e-scooter or e-bike?
Are helmets required?
Where can I ride?
Where can I park?
Additional Resources
Private Property Owners
Documents and Presentations
SMD Public Data Feeds (APIs)