Frequently Asked Questions

Print
Press Enter to show all options, press Tab go to next option
  • Ambulance Billing

    • Do many cities and counties have ambulance billing programs?

    • How is charging for emergency medical transport service authorized?

    • How will my privacy be protected?

    • If I call for emergency medical service and I am not transported will I be charged?

    • If I don’t have health insurance, and cannot pay my ambulance bill, what options are there?

    • Under what circumstances are EMS billing charges not imposed?

    • What if my insurance company will not cover my ambulance transport bill?

    • What is a Notice of Privacy Practice?

    • When did the City of Fairfax implement EMS billing?

    • Why do the EMTs or paramedics request my signature?

    • Will I have to show proof of insurance before the fire department will transport me?

    • Will Medicare pay for EMS transport services?

  • Animal Control - Domestic Animals

    • Can I drop an unwanted animal off at the City's shelter?

    • Should I go to Town and Country if my pet has been transported there by Animal Control or a private citizen?

  • Animal Control - General

    • But aren't snakes poisonous and a danger to my children or pets?

    • Can I drop an unwanted animal off at the City's shelter?

    • Is there anything I can do about stray cats coming into my yard?

    • Should I go to Town and Country if my pet has been transported there by Animal Control or a private citizen?

    • What are some good ways to deter wild animals from areas around my home?

    • What are the City of Fairfax's normal duty hours for Animal Officers?

    • What if I still want the animal to be trapped and removed?

    • What should I do if I find an injured or infant wild animal?

    • What should I do if I see a wild snake in my yard?

    • Where is the City of Fairfax animal shelter?

    • Will animal control remove snakes?

    • Will animal control trap and remove nuisance wildlife if requested?

  • Animal Control - Wildlife

    • Are coyotes a danger?

    • Are there any benefits to having coyotes in the area?

    • Are there coyotes in the City of Fairfax?

    • Are these mangy foxes a danger?

    • Can coyotes be scared off?

    • Can’t anything be done to remove them?

    • How is rabies transmitted?

    • If I see a fox out during the day time doesn't that mean it's rabid?

    • Is it true that all raccoons, foxes, etc. have rabies?

    • Is it true that post-exposure rabies vaccinations for humans are given in the abdomen in a series of 20 or more shots and are extremely painful?

    • What animals carry rabies?

    • What are some signs of rabies?

    • What if I see a fox that has little or no hair?

    • What should I do if I am bitten by a wild animal?

    • What should I do if I find a bat in my house?

    • What should I do if I spot a coyote?

    • What should I do if I think I may have been exposed?

    • When should someone receive post-exposure vaccines?

    • Why can't wild animals be trapped and taken to other locations?

  • Architectural Review

    • Are there different types of architectural reviews?

    • Are there other reviews I need besides architectural review when changing the appearance of my property?

    • How do I apply for a certificate of appropriateness?

    • If I change something on my commercial property, do I need to receive an architectural approval?

    • If I change something on my residential property, do I need to receive an architectural approval?

    • What happens if I complete work that requires an architectural approval without acquiring the approval first?

    • What kinds of projects require architectural review?

  • Business Property

    • What do I need to include when filing the Business Personal Property?

    • When is the filing date for Business Personal Property?

    • Where may I find forms for filing Business Personal Property?

  • Business Tax

    • Does the City of Fairfax have a tax on meals served in restaurants?

    • Does the City of Fairfax require a business license?

    • Does the seller receive any compensation for collecting and remitting the meals tax?

    • How do I apply for a business license?

    • Is there any penalty for filing late?

    • What documents are required with the business license application?

    • When are the meals tax due to be filed?

  • City Schools

    • FCPS is discussing an important issue to me, how can I express my opinion?

    • How can I contact the City of Fairfax School Board?

    • How can I use the City School facilities for a meeting or event?

    • How much does the City Schools annually spend on Capital Improvement Projects (CIP)? What CIP projects were completed last year?

    • How much is the annual tuition paid to FCPS?

    • How much is the City Schools annual budget? What are some school programs/activities that City School fund?

    • I am a city resident, why can’t I vote for FCPS School Board?

    • I have an issue with my child’s school, what should I do?

    • I would like to get more involved in schools, can I volunteer or donate my time/resources?

    • What is the difference between City of Fairfax Schools and Fairfax County Public Schools (FCPS)?

    • What is the School Services Agreement with FCPS?

    • What schools are City of Fairfax Schools?

    • When are the City School Board elections?

    • Where can I get more information about the City of Fairfax Schools?

    • Who is on the City School Board?

    • Why do we have county students in city schools?

  • Code Enforcement/Permits

    • Can I pull a Building or Trade Permit as a Homeowner?

    • Do my sets need to be wet sealed & signed or may I use an electronic seal and signature?

    • Do you offer Expedited Plan Review?

    • How are structures in disrepair or blighted properties handled?

    • How many sets of drawings do I need for Building Plan Review?

    • What forms of payment do you take for permits?

    • What is the process if I'm opening a new business?

    • What needs to be submitted for a Commercial Interior Renovation?

    • When does my Building/Trade permit expire?

  • DMV

    • Can I renew my drivers license at the DMV Select?

    • Does the City of Fairfax offer DMV Services?

    • Does the city offer mobile services?

    • I have a new car, how long do I have to register with the Department of Motor Vehicles (DMV)?

    • I'm new to the City, how long do I have to register with the Department of Motor Vehicles (DMV)?

    • What are the hours for the DMV Select?

    • What services does the DMV Select provide?

  • Environmental Management, Storm Water & Floodplain

    • Can I build in and around in a floodplain or Resource Protection Area?

    • How can I determine if my property is in a floodplain or Resource Protection Area?

    • How do I report something that should not be draining into a storm sewer or creek?

    • What is a BMP and who is responsible for private BMP maintenance?

    • Where can I learn more about the BMP inspection process?

    • Who do I contact about drainage and erosion issues in streets, sidewalks, storm sewer inlets and other public places?

    • Who do I contact about drainage and erosion issues with a neighbor?

    • Who inspects private and public BMP’s in the City?

  • Fire Protection/Prevention

    • Do my sets need to be wet sealed & signed or may I use an electronic seal and signature?

    • Do you offer Expedited Plan Review?

    • What forms of payment do you take for permits?

    • What is the process if I'm opening a new business?

  • Human Services

    • Do City Residents Have Access to Affordable Medical Services?

    • How Can I Access Crisis Services for Behavioral Health Issues?

    • How Do I Access Community Mental Health and/or Substance Abuse Services?

    • How Do I Apply for Dental Assistance?

    • How Do I Apply for Financial or Medical Assistance (Medicaid, TANF, SNAP)?

    • How Do I Obtain Child Care Assistance?

    • How Do I Obtain Information About Services and Support Available to Older Adults?

    • How Do I Obtain Information About Services and Support Available to People with Disabilities?

    • Who Can I Call to Determine What Services Are Available to Me?

    • Who Can I Contact with Questions About Human Services Available to City of Fairfax Residents?

  • Land Use

    • I want to change the appearance of my property or build something new. What approvals do I need?

    • I want to get a special exception for my property. Where do I start?

    • I want to get a special use permit for my property. Where do I start?

    • I want to have a daycare business in my home. What types of approvals do I need?

    • I want to know more about a development project happening in the City. Where can I get more information?

    • I want to rezone my property. Where do I start?

    • I’m thinking about redeveloping a property. Where do I start?

  • Lifetime Dog Licenses

    • How do I get a Dog License?

    • How do I get a replacement dog tag?

    • Why do I need a dog tag?

  • Museums

    • Are City of Fairfax Museums available for rental?

    • Can you help me research my family/my school project/the book I 'm writing?

    • Do you host field trips/scout groups/adult groups or speak offsite?

    • Do you need volunteers?

    • How can I make a financial donation to support the City's museums and historic sites?

    • I have objects I want to donate. What are your procedures? Can you tell me what it's worth?

    • What programs are offered?

    • Which museums and historic sites does the Office of Historic Resources operate? When are they open and is there a fee?

  • Personal Property/Automobile/Decals

    • Are there any exemptions to personal property tax?

    • Can I pay my Personal Property/MVLT and Real Estate bills online?

    • Do I need a city vehicle decal on my windshield?

    • How do I get a City decal for my vehicle?

    • How do I print my property tax receipt for my taxes?

    • How do I report a vehicle sold?

    • How is the value of my vehicle determined?

    • How much time do I have to register my vehicle?

    • I am new to the City of Fairfax how do I register my vehicle?

    • I have a new car, how long do I have to register with the Department of Motor Vehicles (DMV)?

    • I have a new car, when do I need to register it with the City?

    • I'm new to the City, how long do I have to register with the Department of Motor Vehicles (DMV)?

    • I'm new to the City, when do I need to register my vehicles?

    • Is there a reminder service when taxes are due?

    • When are taxes due?

    • Where do I put my 2019/2020 City Decal?

  • Planning

    • How can I get involved with/stay informed about the Small Area Plans?

    • How often does the City update its Comprehensive Plan?

    • Is there a resource where I can learn more about my property?

    • What is a Comprehensive Plan?

    • What is a Small Area Plan?

    • Where can I find demographic and economic data for the City?

    • Where can I find old studies and plans done by and for the City?

  • Procurement/Payment

    • Can I visit a project site?

    • How are contracts awarded?

    • How do I respond a bid/offer for a solicitation?

    • I am a new vendor. What do I need to submit to the City of Fairfax with my first invoice?

    • I have a question on a solicitation.

    • I have a question on my invoice payment.

    • I have a question regarding procurement.

    • What happens when the City of Fairfax government offices are closed because inclement weather or other emergency situation and a proposal is due?

    • Where can I see current solicitation?

    • Where do I submit my invoice/statement?

  • Property Maintenance

    • How are structures in disrepair or blighted properties handled?

  • Public Works General Information

    • What kind of permits are issued by the Department of Public Works?

    • When are facilities inspections required?

    • When is an Erosion and Sediment Control inspection required?

  • Real Estate Assessment Process

    • How are fluctuations in the real estate market reflected in my assessment?

    • How can a property be assessed for more than its purchase price?

    • How can I appeal my assessment?

    • How do I obtain a copy of my deed or Certificate of Satisfaction?

    • How does the percentage of my assessment change compare to that of others?

    • How is real estate appraised?

    • How will I know if my assessment is correct? How do I find sales utilized to determine my January 1 assessment?

    • My property record on the City’s web site shows incorrect data. How can this be corrected?

    • What effect do foreclosures have on assessments?

    • What effect does the economy have on my assessment?

    • What is a Valid Sale and where is this information available?

    • What is the assessment ratio in the City of Fairfax?

    • What is the BOE?

    • What is the current tax rate?

    • What is the legal authority to assess real estate?

    • What was the tax rate last year?

    • Why did I receive a notice of assessment change?

    • Why do some properties increase more than other properties?

    • Why is the change in my assessment different than the percentage published in the local newspapers for properties in my area?

  • Real Estate Tax

    • How do I print my property tax receipt for my taxes?

    • Is there a reminder service when taxes are due?

    • When are taxes due?

  • Refuse & Recycling

    • Can I request a blue recycling bin?

    • Does the City offer a special trash pick up services for seniors or people with disabilities?

    • How do I dispose of household hazardous waste?

    • How often is refuse/recycling picked up?

    • I am a new homeowner in the City of Fairfax. How do I set up refuse and recycling service?

    • Where can I get a compost caddy?

    • Where is the City of Fairfax Composting Center?

    • Will the City pick up bulky large debris?

    • Will the City pick up large items and household appliances?

  • Security Alarms

    • Do I need a security alarm permit for my City business?

    • Do I need a security alarm permit for my residence?

  • Streets, Sidewalks, Storm Sewers, & Snow Removal

    • How can I request a new curb cut?

    • How can I request a new sidewalk?

    • How do I report weather-related issues?

    • How does the City of Fairfax prioritize the plowing of roads?

    • Where can I report potholes?

    • Where do I report electric streetlights that aren’t working?

    • Who can I call to request new curb and gutter?

    • Who is responsible for shoveling the sidewalks?

  • Tax, Bill Payment

    • Can I pay my Personal Property/MVLT and Real Estate bills online?

    • How do I pay my taxes?

    • How do I print my property tax receipt for my taxes?

    • Is there a reminder service when taxes are due?

    • When are taxes due?

  • Traffic Signals & Signage

    • How do I report problems about traffic signs or pavement markings?

    • How do I report traffic signal problems?

  • Voter Registration

    • Are absentee ballots counted?

    • How can I get involved in helping with elections?

    • How can I register to vote?

    • How can I vote when I’m in college?

    • How do I get an absentee ballot?

    • How do I run for office?

    • How often do we have elections?

    • What if I move or change my name?

    • Where do I vote?

  • Wastewater Services

    • Can Public Works provide me with the location and depth of my lateral, public sewer main, or manholes?

    • Does the City offer any kind of assistance in repairing and replacing lateral lines on private property?

    • How am I billed for the City of Fairfax wastewater services?

    • How do I get underground utilities marked prior to the start of any work requiring excavation?

    • What are the New Wastewater Connection fees?

    • Who is responsible for maintaining and repairing sewer laterals?

    • Who maintains the City of Fairfax wastewater easements?

  • Zoning - Business (Commercial)

    • Do I need a permit to hold a special outdoor event at my business?

    • How do I renew my massage therapist license with the City of Fairfax?

    • If I apply for a tree removal permit, do I need to replace the tree?

    • If my business occupies two office suites in the same building what permits do I need?

    • What permits do I need for renovations to the exterior of my commercial building?

    • Who do I need to notify if my business leaves the City? How do I notify them?

    • Who do I need to notify if my business moves to a new location within the City?

  • Zoning - Residential

    • Can I subdivide my property?

    • Do I need a permit to rent a room in my house?

    • Do I need a permit to start a business out of my house?

    • Do I need any City approvals to cut down a tree on my property?

    • What is a plat and where can I get a plat of my property?

    • What is the setback for a shed (up to 80sf)?

    • Where can I put a storage structure (81-250sf)?

  • Zoning - Signs

    • Can I place a sign on the sidewalk in front of my business?

    • Do I need a permit to hang a banner at my business to let people know we are opening or closing for temporary renovations or having a sale?

    • Do I need a permit to use an electronic “Open/Closed” sign in the window of my business?

    • What permits are needed to put a sign on the wall over the door to my business?