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City Hall Limited Access: Appointment Information

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On Monday, June 8, City of Fairfax City Hall will transition to Limited Access, allowing public access to city government offices by appointment only, including DMV Select services.

How to Make an Appointment:

Scroll down to the list of departments and find the department with which you wish to make an appointment. Please click on "Make an Appointment,"or call/email that department to set up an appointment time.

  • Appointments must be made the previous workday, at least 24 hours in advance. 
  • Unscheduled visitors will not be permitted entry.
  • Visitor who are more than five minutes late may have their appointments cancelled, and must reschedule with the appropriate department.
  • Visitors will only be allowed in 5 minutes before their appointment. 
  • Please enter and exit City Hall from the Fairfax City Hall Atrium, from the east door facing George Mason Boulevard and adjacent to full accessibility parking. All other doors will be locked.
  • Visitors must check their temperature in the Atrium. Those with a temperature greater than 100.4ºF will be asked to reschedule their appointment.
  • Reminder: the Commonwealth of Virginia has mandated the wearing of face coverings in all indoor public spaces. Please practice social distancing.

Exemptions

    General District Court — Customers will be directed to the General District Court Office adjacent to the Atrium. Please note: on court days (Tuesdays & Thursdays beginning June 12), only those who are scheduled to appear in court may enter the court area while court is in session. Contact the General District Court Office for more information.

    Office of Elections — Voters are encouraged to park in the specially marked spaces and follow the directions on the signs to contact the Office of Elections. Stay in the car, and staff will conduct business at the car, practicing social distancing and other proper health protocol. Information: email, 703.385.7891

 

The following city facilities remain closed until further notice:

  • Fairfax Museum & Visitor Center

  • Green Acres Center, including Young at Heart Senior Center

  • Historic Blenheim and The Civil War Interpretive Center

  • Old Town Hall

  • Stacy C. Sherwood Community Center

  • Police Department headquarters lobby (a phone adjacent to the lobby may be used for walk-ins and emergency)

  • Click here for the current status of parks and recreation facilities.

  •  

    Facilities available adjacent to the City Hall Complex,
    24-hour access:

    • General District Court information and drop box:
      • At the Atrium entrance facing George Mason Boulevard
    • Treasurer’s Office payment drop boxes:
      • In the City Hall circular driveway facing Armstrong Street
      • At the Atrium entrance facing George Mason Boulevard

    Online Resources

    Customers can conduct most business online: Visit the department web page, or use the website search engine (found in the upper right corner of every web page).

Make An Appointment
City of Fairfax
Contact Information


Email:
WeCare@fairfaxva.gov

Phone:
703.385.7800 (TTY: 711)

In case of emergency,
call 911 immediately (voice/TTY)

 

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