Rider Rules, Lost & Found, Accessibility

CUE Fares

Fares are free and no ID is required.

CUE Rider Rules

Please respect the driver and your fellow riders.

Help make every trip pleasant:

  • No smoking
  • Use headphones with devices
  • No eating or drinking
  • Pets must stay in carriers (except assistance animals)
  • Bike racks available (first-come, first-served)

Drivers may refuse service to riders who do not follow the rules.

Lost & Found

Items found on CUE buses are held for 30 days.

  • Call: (703) 385-7859 (TTY: 711)
  • Visit: 3410 Pickett Rd, Fairfax, VA 22031
  • Email: CUE@fairfaxva.gov

Call ahead to make an appointment for pick-up.

Accessible Transportation Options

All CUE buses are wheelchair accessible. Additional services include:

City Wheels

Curb-to-curb service for eligible City of Fairfax residents.

  • Cost: $3.20 per ride
  • Areas covered: City of Fairfax, Vienna Metro, GMU, Fair Oaks Hospital
  • Call 703-385-7859 or email CUE to learn more or apply.

Fairfax County Transportation Programs

Help for seniors, individuals with disabilities, and limited-income residents.

MetroAccess

Door-to-door service for disabled residents certified by MetroAccess.

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